Kristen Tusing

To have 24/7 access to view water usage, see utility statements, make a payment, and review even more account information create an online profile and register your utility account. Go to our Custo...

To have 24/7 access to view water usage, see utility statements, make a payment, and review even more account information create an online profile and register your utility account. Go to our Custo...

There are several ways to pay your utility statement.Online:  At our Customer Portal using a debit/credit card and e-check.  A 3% fee is added when paying with a debit or credit card online.  The w...

On December 16, 2021, the Environmental Protection Agency (EPA) introduced the Revised Lead and Copper Rule to enhance regulations on lead in drinking water. Since the start of the EPA’s lead and c...

To close your utility account, use this link  "Disconnection of Service”.  Once the requested information has been submitted, a customer service representative will contact you regarding your request.

To open a utility account, click HERE and complete the online application.  You will be required to add a legible signature and include valid identification.  Once the requested information has bee...

The City of Abilene is committed to the wise use of water resources. Abilene has adopted a water conservation plan to maintain the available water supply and protect the integrity of water supply f...